Careers at Communications Ombudsman
Working at Communications Ombudsman is an opportunity to make a real difference. Find out more on working here and the latest Communications Ombudsman jobs below.
Looking for a career with purpose? At Communications Ombudsman, part of Trust Alliance Group (TAG), we help consumers and telecommunications providers resolve broadband, landline and mobile disputes fairly and we’re always looking for passionate people who want to make a difference.
Even when we’re not actively hiring, we’d love to hear from you.
Who we hire
We welcome people from all walks of life - whether you're early in your career or bringing experience from another field. We recruit for roles in:
- Dispute resolution and complaint handling
- Data & insight
- Operations & administration
- Quality assurance
- Leadership & support services
Life at Communications Ombudsman
We’ve fostered a culture that builds trust with our stakeholders and empowers colleagues to look after their own wellbeing. Our colleagues' long service across Trust Alliance Group says it all - at our TAG Stars Awards ceremony, we celebrate colleagues commemorating 5, 10 and 15 years of service with us.
Wellbeing at Communications Ombudsman
Our colleagues have access to a variety of wellbeing resources and programmes to support their mental, physical and financial health. With gym facilities, Private Medical Insurance and more, we aim to help colleagues keep well both in and out of work. We also run social events throughout the year to help colleagues connect with each other.
Our work in the community
We exist to aid consumer understanding & confidence in a society which is more connected, disrupted and focused on sustainability. Supporting our local communities is important to us, and we work with local initiatives throughout the year to make a tangible difference in the communities we serve. Colleagues can volunteer to help with these amazing causes, which has seen us support local food banks, school uniform networks, forests and green spaces and hostels for the homeless.
Latest vacancies
Visit our recruitment portal for all our latest vacancies across Trust Alliance Group. You'll also be able to register for job alerts to be notified when relevant roles become available.
Ready to raise your dispute with us?