How we can help you
If you're having issues with your mobile, broadband, landline or pay TV provider, we may be able to help resolve your dispute.
Mobile phone providers
Information for disputes with mobile phone providers, including common issues we can support you with
Broadband providers
We're appointed by Ofcom as one of two dispute resolution schemes for the communications sector. If you're having issues with your broadband provider, we may be able to help.
Landline providers
This page contains more information about disputes with landline providers and how we may be able to help
Pay TV providers
Information for disputes with Pay TV providers, including common issues we can support you with
Can’t see what you’re looking for?
Did you know there are over 20 Ombudsman schemes in the UK? All investigating disputes in different sectors.
If you’re looking to raise a dispute in other areas such as travel, retail, insurance, employment, financial products or banking, then there are other organisations and Ombudsman schemes that may be able to help.
Ready to raise your dispute with us?