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Latest news and updates from the Communications Ombudsman.

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Communications Ombudsman logo
Regulation

Communications Ombudsman welcomes Ofcom’s proposal to shorten the timeline in which consumers can access Alternative Dispute Resolution

Jan 16, 2025
Communications Ombudsman logo
Advice for consumers

What is an Ombudsman?

Oct 24, 2024
Communications Ombudsman logo
Company News

Communications Ombudsman releases updated complaints data for 2024

Sep 05, 2024
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Company News

Trust Alliance Group appoints new Group Chief Executive

Nov 28, 2023
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Company News

New vision for Ombudsman Services in exciting move to group structure (Trust Alliance Group)

Jul 26, 2023
OS Room at the Inn June 2023
Our Community

Trust Alliance Group presents Room at the Inn with £2000 donation

Jul 03, 2023
Gptw 2023 cropped
Company News

Trust Alliance Group recognised in UK’s Best Workplace Awards 2023

Apr 27, 2023
OS Easter egg school visit March 2023
Our Community

Trust Alliance Group delivers Easter treats to local primary schools

Mar 31, 2023
Cares family march 2023
Our Community

Volunteers from Trust Alliance Group help with the Cares Family's 'Cooking on a Budget' club

Mar 30, 2023
Trust Alliance Group Warrington Foodbank cheque donation 2022
Our Community

Trust Alliance Group presents Warrington Foodbank with £5,000 donation

Dec 21, 2022
Christmas pic LR
Our Community

Trust Alliance Group treats 250 school children to a Christmas surprise

Dec 16, 2022
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Company News

FCR Service Update | 25th May 2022

May 26, 2022
The internet commission
Company News

Trust Alliance Group secures new acquisition

May 05, 2022
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Company News

Response to Ofcom’s customer service report | 21 Aug 2020

Aug 21, 2021
GPTW certified 2021
Company News

Trust Alliance Group recognised as one of the UK’s Best Workplaces for 2021

May 06, 2021
CAM 2020 news article th
Company News

Our CAM 2020 report is now live

Mar 09, 2021
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Company News

Response to Ofcom’s research on telecoms affordability | Dec 2020

Dec 18, 2020
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Company News

Are you ready for CAM 2020?

Sep 02, 2020
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Company News

Response to Ofcom’s broadband pricing review | 28 July

Jul 28, 2020
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Company News

Response to Ofcom’s new vulnerability guidance

Jul 23, 2020
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Company News

Coronavirus: Telecoms providers to lift broadband data caps

Mar 30, 2020
Automatic broadband compensation Five things you might not know
Advice for consumers

Consumers to benefit from end-of-contract notifications on telecoms services

Feb 14, 2020
Fibre Broadband
Regulation

Trust Alliance Group welcomes Ofcom’s full-fibre broadband proposals

Jan 08, 2020
Shutterstock 1312134323
Advice for consumers

Automatic broadband compensation: Five things you might not know

Apr 09, 2019

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