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Raise dispute
Provider

Challenger Mobile Communications Ltd: we can review your dispute.

If you have an unresolved dispute, we may be able to help.

Creating your case online is the fastest way to get your information to us, however you can also do this by email, telephone and post.

You can also contact us via:

place

Communications Ombudsman

P.O Box 730

Warrington WA4 6WU

If you require additional support, process alterations or translation services please visit our Accessibility page for more information.

Please be polite to our colleagues

We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help. We also have a duty of care and ask that users of our service are polite to our colleagues. We will not tolerate any communication we deem to contain abusive language. You can read more about this on our Working Together page.

We just need to check...

Please confirm the following in order to continue:

Am I Ready?

Let's quickly check if you're ready to register your dispute:

Ready to raise your dispute with us?