EE (Business): we can review your dispute.
If you have an unresolved dispute about a communications product or service, we may be able to help. Unsure if you have a business account? Please check to see if you are VAT registered at the top right corner of your bill before raising your dispute. If you are VAT registered, please continue with your complaint for EE (Business).
Please check the name on your bill before raising your dispute, if your dispute is not business-related please visit the page for EE consumers.
Creating your case online is the fastest way to get your information to us, however you can also do this by email, telephone and post.
You can also contact us via:
If you require additional support, process alterations or translation services please visit our Accessibility page for more information.
Please be polite to our colleagues
We understand that complaints can be emotive and consumers who contact us may be angry or upset. We will always do our best to help. We also have a duty of care and ask that users of our service are polite to our colleagues. We will not tolerate any communication we deem to contain abusive language. You can read more about this on our Working Together page.
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Ready to raise your dispute with us?