Please confirm the following in order to continue:
I confirm the account holder has given the provider 8 weeks to resolve the issue and is ready to complain and/or has received a Deadlock Letter referring them to the Communications Ombudsman.
I confirm Mouse UK matches the company name written on the account holder’s bill.
Let's quickly check if you're ready to register your dispute:
Mouse UK matches the company name written on the account holder's bill.
It's been at least 8 weeks since I first raised the issue with the supplier (or I have received a Deadlock Letter).
I have sufficient evidence to support my case.
Ready to raise your dispute with us?
