Ofcom’s recent regulation changes now mean that all complaints raised with communications providers will only require a 6-week waiting period from 8 April 2026. Read more.
The Halo Tech Group isn't signed up to our scheme, so we can't review your dispute.
You can contact the Communication and Internet Services Adjudication Scheme (CISAS) who may be able to help further. Call 020 7520 3814 or email cisas@cedr.com