Information for disputes with pay TV providers

We know how inconvenient it is when issues occur with a service that you rely on. Our experience dealing with disputes means we understand the most common types of problems and how to go about resolving them as quickly as possible.

The most common types of pay TV disputes we may be able to support you with:

• Sales, mis-selling, contracts
• The billing of the account
• Delayed repair of faults
• Service quality
• Contract cancellations and early termination charges

Unfortunately, we’re not the right people to deal with disputes about things like:

• Content of television programmes